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Owners

Professional Property Management

For investment property owners, Brightstar Realty utilizes advanced information technology, industry expertise and human capital to provide seamless investment real estate services that increase income, enhance property value and save the owner significant time and money.

Property Management Services

Brightstar Realty offers a trio of services to investment property owners: management, sales and leasing.

The Brightstar property management division has years of experience and expertise in all areas of property maintenance. Through the use of advanced technology, strong vendor relationships and a dedication to client service, Brightstar offers unparalleled revenue maximization.

Each property under management has a dedicated Account Manager, providing owners with a single point of contact for all property related issues. Services included for property owners include:

  • Marketing/Leasing Vacancies
  • Tenant Screening
  • Property Maintenance
  • Capital Improvements
  • Monthly Status Reports
  • Annual Asset Strategy Report
  • Year-End Reporting

The sales team at Brightstar has a proven record of assisting owners with the sale of investment properties across all property types. Through existing relationships, effective marketing and negotiating we are able to maximize returns when the time for disposition arises.

The leasing team at Brightstar consists of our in-house, licensed agents working in tandem with individual property managers and superintendents. Maximum exposure is guaranteed through the use of several apartment listing services.

Investing in Leading Technology

We have invested in a web-based property management and accounting software from AppFolio so our experienced team can manage your properties with the highest level of service. Our software not only provides great benefits to our office but we are also able to share many of these benefits with you:

  • Respond more quickly and offer excellent service to both owners and residents.
    At any time and from anywhere, we are able to securely access data about all properties. Sensitive records are safely stored in a state-of-art data center which is automatically and routinely backed up.
  • Save time and paper by using email to send monthly owner statements.
    The statements are organized in a concise and easy to read format that details the performance of your property for the previous month. We can also post these monthly statements on a secure Owners Portal.
  • Process and respond to maintenance requests more quickly.
    We can quickly resolve issues by accessing vendor information and using electronic work orders for more efficient communication. All records are stored for future access.
  • Pay you even faster every month.
    Deposits can go directly into your bank account using ACH (electronic payments).
  • Market your properties in more locations across the Internet, filling vacancies much faster.
    Our integrated system lets us professionally advertise your properties on our company Web site, Craigslist, and other Internet locations.
  • Prospective residents can apply online with the click of a button.
    Online applications are integrated with all vacancy postings. This means we avoid paper applications, saving lots of time and ultimately filling vacancies more quickly.
  • Tenants can avoid sending rent checks by paying their rent online.
    We avoid the time and expense of managing rent checks each month and this is a great value-add service for residents.

Owner Statements Available Online

Did you know that you can now access your owner statements online?

Benefits:

  • Concise statements covering the performance of your property for the previous month
  • All data on your property is stored in a state-of-the-art data center
  • Access information about your property 24/7
  • Access information about your property from anywhere with an internet connection

How it works:

In order to keep your financials secure, we use a state of the art portal system which communicates with your email.

Each time you wish to view your reports, you must visit the portal and enter in your email address. You will be emailed a single-use link where you can view your statements. This link does not have a time limit, however, it will only work once.

View Your Owner Statement